Security & Privacy

All data is stored in Google Cloud Platform's Sydney data centre (australia-southeast1 region). Data never leaves Australia. All storage is encrypted at rest using AES-256 and in transit using TLS 1.2+.

Yes. QualifyMate's AI Document Renamer automatically detects and redacts Tax File Numbers from documents before download. This works on both text-based PDFs and scanned documents via OCR. TFN redaction helps brokers meet their Privacy Act obligations.

QualifyMate is built with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs) in mind. We have a comprehensive Privacy Policy, Information Security Policy, and Third Party Data Policy. Client data is stored exclusively in Australia, and we implement bank-level encryption throughout.

Yes. You can delete assessments and associated documents at any time through the QualifyMate dashboard. Once deleted, data is permanently removed from our systems in accordance with our data retention policy.

Only authenticated members of your firm can access your assessments and documents. QualifyMate staff do not access client data unless specifically requested for support purposes. All access is logged and auditable.